Privacy policy

We collect several types of information to provide and improve the service.

Personal and account information

• Account data: email and password managed by our authentication provider.
• Profile data: optional details such as name, target band, and context used to personalize practice.

Session and usage data

• Voice and transcripts: real-time voice input and final text transcripts from mock exams. We store text transcripts (not raw audio) to power evidence-based practice drills, progress review, and improvement checks until you delete the session or your account. We may introduce retention settings later.
• AI-generated data: band breakdowns and written feedback from practice sessions.

Payment information

Paid plans are processed by a third-party payment provider. We do not store credit card details; we only receive confirmation and subscription status.

• Provide, maintain, and improve the application
• Create and manage your account
• Run AI-powered speaking and reading practice
• Generate personalized session feedback
• Show estimated band scores and session history
• Process subscriptions through our payment provider
• Send transactional messages and respond to support requests

We do not sell your personal information. We share only what is needed with trusted providers for:

• Database, authentication, and security
• Real-time voice processing for live sessions
• AI models for scores and feedback using session content and relevant profile context
• Payment processing for subscriptions
• Transactional email delivery

We use industry-standard protections, including encrypted transit and storage. Database access is restricted so you can only reach your own data.

You can review and update profile information in the app. To delete your account and associated data, contact us from the home page.

The service is not intended for children under 16. We do not knowingly collect personal data from children under 16.

We may update this policy from time to time. Changes are posted on this page with an updated date.

Questions about this privacy policy can be sent through the contact form on the home page.